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Acceptable Use Policy

Important Note: Edgewebhosting.net, a division of Atlantic Computer Systems & Services, Inc., may revise this Acceptable Use Policy from time to time without notice by posting a new version of this document on the Edgewebhosting.net Web site. Accordingly, users of the Edgewebhosting.net services should consult this document regularly to ensure that their activities conform to the most recent version. In the event of a conflict between any service agreement or other terms and this policy, the terms of this policy will govern. Questions regarding this policy and complaints of violations of this policy by Edgewebhosting.net customers can be directed to abuse@Edgewebhosting.net.

Introduction

Edgewebhosting.net provides a variety of Internet services ("Edgewebhosting.net Services"). For businesses and telecommuters, Edgewebhosting.net® Services provide a platform for Internet, intranet and extranet connectivity solutions and networked business applications.

Use of the Edgewebhosting.net Service is subject to the following rules and guidelines. Each customer of Edgewebhosting.net or its distribution affiliates is responsible for ensuring that the use of all Services provided to such customer complies with this Acceptable Use Policy (the "Policy"). ANY CUSTOMER WHO DOES NOT AGREE TO BE BOUND BY THESE TERMS SHOULD IMMEDIATELY STOP USE OF THE SERVICES AND NOTIFY Edgewebhosting.net ACCOUNT MANAGEMENT SO THAT THE CUSTOMER'S SERVICE CAN BE CANCELLED.

Illegal Activity

Use of Edgewebhosting.net Services for any activity that violates any local, state, federal or international law, order or regulation is a violation of this Policy:

Security

You are responsible for any misuse of Edgewebhosting.net Services that you have contracted for, even if the inappropriate activity was committed by an employee, customer, consultant, guest or other individuals who have access to your system. Therefore, you must take steps to ensure that others do not gain unauthorized access to Edgewebhosting.net's Services. This includes any third party use of unsecured mail and news servers or any other unauthorized access that results in a violation of any portion of this Policy.

Edgewebhosting.net Services may not be used to breach the security of another Internet user or to attempt to gain access to any other person's or business's computer, software or data, without the knowledge and consent of such person or business. The Services also may not be used in any attempt to circumvent the user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security, such as password guessing programs, cracking tools, packet sniffers or network probing tools, is prohibited.

You may not disrupt Edgewebhosting.net's Services. Edgewebhosting.net's Services may also not be used to interfere with computer networking or telecommunications services to any user, host or network, including, without limitation, denial of service attacks, flooding of a network, overloading a service, improper seizing and abuse of operator privileges and attempts to "crash" a host. The transmission or dissemination of any information or software which contains a virus or other harmful feature also is prohibited. You are solely responsible for the security of any device you choose to connect to Edgewebhosting.net's Services, including any data stored on that device. Edgewebhosting.net recommends that any files or services you do choose to make available for remote access be protected with a strong password or as otherwise appropriate.

Inappropriate Content

There may be content on the Internet or otherwise available through Edgewebhosting.net Services which may be offensive to some individuals, or which may not be in compliance with all local laws, regulations and other rules. For example, it is possible to obtain access to content which is pornographic or offensive, particularly for children. Neither Edgewebhosting.net nor any of its distribution affiliates can assume any responsibility for the content contained on the Internet or otherwise available through Edgewebhosting.net's Services. You must assume the risk of accessing content through our Service, and neither Edgewebhosting.net nor any of its distribution affiliates shall have any liability for any claims, losses, actions, damages, suits or proceedings arising out of or otherwise relating to access to such content. Content questions or complaints should be addressed to the content provider.

You are solely responsible for any information that you or anyone you allow to access or use the Services (including any of your customers) publishes on the web or other Internet services. You must ensure that the recipient of the content is appropriate. For example, you must take appropriate precautions to prevent minors from receiving inappropriate content. Edgewebhosting.net and its distribution affiliates reserve the right to refuse to post or to remove any information or materials, in whole or in part, that it, in its sole discretion, deems to be offensive, indecent, or otherwise inappropriate regardless of whether such material or its dissemination is unlawful.

Neither Edgewebhosting.net nor any of its distribution affiliates has any obligation to monitor transmissions made on Edgewebhosting.net Services. However, Edgewebhosting.net and its distribution affiliates have the right to monitor such transmissions from time to time and to disclose the same in accordance with your service agreement.

By using Edgewebhosting.net Services to reproduce, publish, display, transmit and distribute content, an Edgewebhosting.net customer is warranting that the content complies with this Policy and authorizing Edgewebhosting.net and its distribution affiliates to reproduce, publish, display, transmit and distribute such content as necessary for Edgewebhosting.net to deliver the content in a timely manner.

Electronic Mail

Edgewebhosting.net Services may not be used to send unsolicited, bulk or commercial messages. This includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures and political or religious messages. Such messages may only be sent to those who have explicitly requested them. Edgewebhosting.net Services may not be used to send messages to any individual who has indicated that he/she does not wish to receive messages from you.

Edgewebhosting.net Services may not be used to collect responses from unsolicited email sent from accounts on other Internet hosts or email services which violates this Policy or the acceptable use policy of any other Internet service provider. Moreover, unsolicited email may not direct the recipient to any web site or other resource which uses Edgewebhosting.net Services. Forging, altering or removing electronic mail headers is prohibited.

You may not reference ACS&S, Inc., or any of its subsidiaries or divisions (including Edgewebhosting.net) either directly or indirectly, or by listing an IP address that belongs to ACS&S, Inc. in any unsolicited email even if that email is not sent through Edgewebhosting.net Services.

"Mail bombing" is prohibited. That is, you may not send numerous copies of the same or substantially similar messages, nor may you send very large messages or files to a recipient with the intent to disrupt a server or account. The propagation of chain letters is similarly prohibited, whether or not the recipient wishes to receive such mailings.

Edgewebhosting.net is not responsible for the forwarding of email sent to any customer's service which has been suspended or terminated. Such email will either be returned to sender, ignored, deleted, or stored temporarily at Edgewebhosting.net's sole discretion.

Any violation of this policy will result in immediate termination of your account and the forfeiture of any hosting fees already paid.

Newsgroups

Messages posted to newsgroups must comply with the written charters or FAQs for those newsgroups. Advertisements, solicitations, or other commercial messages should be posted only in those newsgroups whose charters or FAQs explicitly permit them. You are responsible for determining the policies of a given newsgroup before posting to it. Posting or cross-posting the same or substantially similar messages to more than eight newsgroups is prohibited. Our news software will automatically cancel any messages posted to nine or more newsgroups on any news server operated by the ACS&S, Inc.

Binary files may not be posted to newsgroups not specifically named for that purpose. Users posting binary files to groups with policies concerning the permissible daily volume of posted files are required to observe those limitations. Forging, altering or removing header information is prohibited. This includes attempting to circumvent the approval process for posting to a moderated newsgroup.

Edgewebhosting.net reserves the right to discontinue access to any Usenet newsgroup at any time for any reason. You may not attempt to "flood" or disrupt Usenet newsgroups. Disruption is defined as posting a large number of messages to a newsgroup which contain no substantive content, to the extent that normal discussion in the group is significantly hindered. Examples of disruptive activities include, but are not limited to, posting multiple messages with no text in the body, or posting many follow-ups to messages with no new text. Messages may not be canceled, except by the author or by official newsgroup moderators performing their duties.

Internet Relay Chat

Edgewebhosting.net Services may be used to participate in "chat" discussions. In all cases, Edgewebhosting.net does not normally monitor the contents of the discussion and is not liable for the contents of any communications made via Internet chat.

Edgewebhosting.net Services may not be used to perform chat "flooding." Flooding is defined as deliberately repeating actions in quick succession in order to fill the screens of other Internet users with text.

Any single computer or other device connected through Edgewebhosting.net Services may not maintain more than 2 simultaneous chat connections. This includes the use of automated programs, such as "bots" or "clones". Automated programs may not be used when the user is not physically present at the device.

Edgewebhosting.net Services may not be used to send messages which disrupt another Internet user's equipment, including software, hardware, and user display.

Edgewebhosting.net Services may not be used to access any chat server in violation of the acceptable use policy of that server. Edgewebhosting.net Services may not be used to manipulate any chat server in order to harass or disconnect other Internet users, or to gain privileges which have not been authorized.

A customer may not use Edgewebhosting.net Services to connect to chat servers or channels from which they have been previously banned.

Edgewebhosting.net Services may not be used to continue to send chat messages to an Internet user who has indicated their desire to not receive such messages.

Forging, altering, or obscuring your identity (other than using a nickname from which Edgewebhosting.net could if necessary determine your real name) while participating in chat sessions is forbidden.

Bandwidth, Data Storage and Other Limitations

You must comply with the then current bandwidth, data storage and other limitations on Edgewebhosting.net Services.

Users must ensure that their activity does not improperly restrict, inhibit, or degrade any other user's use of Edgewebhosting.net Services, nor represent (in the sole judgment of Edgewebhosting.net) an unusually large burden on the network itself. In addition, users must ensure that their activity does not improperly restrict, inhibit, disrupt, degrade or impede Edgewebhosting.net's ability to deliver our Services and monitor our Services, backbone, network nodes, and/or other network services.

Termination of Service and Limitation of Liability

Edgewebhosting.net reserves the right to terminate service of any account on either our shared, co-location or dedicated servers for any reason with or without notice. By signing up for Edge Web Hosting services, you the client agree to hold Edgewebhosting.net completely free from any and all liability related to both the operation and termination of services including but not limited to loss of revenue, loss of access to resources, security breach of sensitive information, costs associated with transferring the account to another provider, repair cost, or development costs.

Termination of service requires that a termination of service form be sent via fax to 410-558-6314 at least 7 days prior to your next billing. Once the TOS has been received, we will process your request within 24 hours. Your account will be shut down on the day your contact expires. The form can be downloaded by clicking here.

Your contract term is the same duration as your billing term when you originally signed up for service. The contract term will automatically renew each period unless the Termination of Service agreement is received by our billing department.

Violation of Acceptable Use Policy

Edgewebhosting.net does not routinely monitor the activity of services used by customer for violation of this Policy. However, in our efforts to promote good citizenship within the Internet community, we will respond appropriately if we become aware of inappropriate use of our Services. Although Edgewebhosting.net has no obligation to monitor Services provided and/or the network, Edgewebhosting.net and it various affiliates and partners reserve the right to monitor bandwidth, usage, and content from time to time to operate our Services; to identify violations of this Policy; and/or to protect the network and Edgewebhosting.net customers.

Edgewebhosting.net prefers to advise customers of inappropriate behavior and any necessary corrective action. However, if our Services are used in a way which Edgewebhosting.net or its distribution affiliates, in their sole discretion, believe violate this Policy, Edgewebhosting.net or its distribution affiliates may take any responsive actions they deem appropriate. Such actions include, but are not limited to, temporary or permanent removal of content, cancellation of newsgroup posts, filtering of Internet transmissions, and the immediate suspension or termination of all or any portion of Services provided by Edgewebhosting.net. Neither Edgewebhosting.net nor its distribution affiliates will have any liability for any such responsive actions. The above described actions are not Edgewebhosting.net's exclusive remedies and Edgewebhosting.net may take any other legal or technical action it deems appropriate.

Edgewebhosting.net reserves the right to investigate suspected violations of this Policy, including the gathering of information from the user or users involved and the complaining party, if any, and examination of material on Edgewebhosting.net's servers and network. During an investigation, Edgewebhosting.net may suspend the service or services of the customer involved and/or remove material which potentially violates this Policy. You hereby authorize Edgewebhosting.net and its distribution affiliates to cooperate with (i) law enforcement authorities in the investigation of suspected criminal violations, and (ii) and system administrators at other Internet service providers or other network or computing facilities in order to enforce this Policy. Such cooperation may include Edgewebhosting.net providing the name, IP address(es), or other identifying information about a customer. Upon termination of a customer's service, Edgewebhosting.net is authorized to delete any files, programs, data and email messages associated with such account.

The failure of Edgewebhosting.net or its distribution affiliates to enforce this Policy, for whatever reason, shall not be construed as a waiver of any right to do so at any time. You agree that, if any portion of this Policy is held invalid or unenforceable, that portion will be construed consistent with applicable law as nearly as possible, and the remaining portions will remain in full force and effect. This Policy shall be exclusively governed by, and construed in accordance with, the laws of the State of Maryland.

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